Not dashboards. Not report templates. Complete practitioner guides with definition choices, Maximo field mapping, control loop design, and 90-day implementation plans. Every guide is built to take a KPI from "number on a screen" to "metric that changes behavior."
Most organizations have dashboards full of KPIs that nobody trusts and nobody acts on. The numbers exist, but the decisions don't follow. That's not a reporting problem. That's a governance problem.
Every guide in the KPI Control Series is structured around a control loop: define the metric, map it to Maximo fields, set targets, build exception triggers, assign accountability, and close the feedback loop. If the KPI goes red, someone specific does something specific. That's the difference between measurement and control.
The series covers 725 KPIs across 29 functional and industry packs. But you don't need 725 KPIs. You need the right 8 to 12, implemented correctly, with governance behind them. The Deep Dive guides help you pick the right ones and implement them so they actually drive action.
Every guide connects back to the IMPACT System. The Bookend KPIs (PM Compliance and Total Maintenance Cost) anchor the whole series. The three scorecards (OCS, CAS, ROS) organize the metrics into operational, corrective, and reliability categories. The structure is built in.
From a single KPI deep dive to a full industry pack. Pick the tier that matches where you are.
Single-KPI practitioner guide. Definition, Maximo mapping, control loop, 90-day plan. The core product.
All Deep Dives in one functional domain bundled together. Work Execution, Reliability, Inventory, or Planning.
Complete scorecard package: OCS, CAS, or ROS. All KPIs for one scorecard with dashboard specs and governance guide.
All three scorecards bundled. The complete measurement architecture for a maintenance organization.
Industry-specific KPI guides for utilities, transit, pharma, defense, manufacturing, and more. Regulatory context included.
Each Deep Dive is a complete practitioner guide for one Maximo-measurable KPI. Filter by domain or browse them all.
The foundational KPI. Are preventive maintenance tasks being completed on time? Definition choices, compliance windows, and the governance that makes this metric trustworthy.
How much of the work that enters the system gets finished? Completion rate by priority, by craft, by asset class. Exposes capacity gaps and process bottlenecks.
The reactive work indicator. What percentage of total work is unplanned emergency response? The metric that exposes whether your PM program is actually preventing failures.
The gap between what gets scheduled and what gets done. Root cause patterns for schedule breaks and the corrective controls that close the gap.
Age distribution, priority segmentation, and Maximo query patterns that expose hidden work. The metric that tells you if your backlog is a plan or a graveyard.
How much of a technician's day is spent turning wrenches versus waiting, traveling, or searching for parts? The productivity metric that reveals planning effectiveness.
The reliability north star. Is the asset base getting more reliable over time? MTBF calculation methods, Maximo failure code dependencies, and trending patterns.
How long does it take to restore an asset to service? MTTR by failure mode, by asset class, by crew. The metric that connects maintenance speed to operational availability.
Are the same assets failing for the same reasons? The metric that exposes whether corrective actions are actually correcting anything or just resetting the clock.
The balance between reactive and proactive work. Target ratios by industry, trending analysis, and the governance levers that shift the ratio over time.
How efficiently is your MRO inventory cycling? Turns by commodity group, dead stock identification, and the Maximo item master configurations that drive accurate measurement.
How often does a work order stall because the part isn't available? Stockout impact on schedule adherence, reorder point tuning, and Maximo inventory reorder automation.
Every Deep Dive follows the same structure. No filler. No generic advice. Specific, actionable, Maximo-mapped.
Every KPI has multiple valid definitions. The guide walks you through the choices, trade-offs, and the definition that fits your operational context.
Formal spec: formula, unit, frequency, data source, owner, target range. The artifact you hand to your BI team or Maximo admin to build the report.
Exact Maximo fields, tables, status codes, and query patterns. Not "use your CMMS" — specific WORKORDER, PM, FAILUREREPORT references.
Target, threshold, trigger, response, accountability. The governance structure that turns a number into a decision. If the KPI goes red, this is who does what.
Week-by-week rollout plan. Data validation, pilot group, baseline capture, governance standup, full deployment. No guessing about sequence or timeline.
Where this KPI fits in the three scorecards (OCS/CAS/ROS), which Process step it supports, and how it connects to the Bookend KPI framework.
Pick the KPI that hurts the most. Buy the Deep Dive. Implement the control loop. See the difference in 90 days. Then come back for the next one.